Your orders ship within 3-28 business days date of purchase.  Due to supply chain, glass bottle world shortage, and unexpected delays, as well as Nirvana Dental Apothecary's products are carefully formulated and handcrafted using the highest quality ingredients. It is an honor to provide biocompatible oral beauty products to you.  
Thank you for your divine patience and understanding.
Peace upon your path.
Sonia Pellerino and the Nirvana Family.

Shipping charges are calculated by the speed of the shipping option you chose along with the weight of the items. In the checkout process, you can review the shipping options and rates prior to placing your order. All options that appear are available for your location.
 

We ship all orders through Canada Post and tracking is available for all shipping methods unless otherwise specified. Please note that the estimated delivery times are from when your order has shipped.

Canada (estimated times)
Expedited: 2-9 business days
Xpresspost: 1-3 business days
Priority: 1-2 business days

USA (estimated times)
Small Packet 5-8 business days
Tracked Packet: 8-15 business days
Expedited: 5-10 business days
Xpresspost: 3-5 business days (Signature required)
 

International (estimated times)
Tracked Packet International: 2-6 weeks (weight restriction of 2kg)
Xpresspost International/International Parcel Air: 5-10 business days

 VIEWING & TRACKING ORDERS

You will receive an email when your order is being prepared and another email with your tracking details when you order ships. 

CHANGES TO YOUR ORDER

We appreciate and value your support. We understand that you may change your mind and what to update your order. We will do our best to accommodate you. Please contact our Client Care immediately so we can fulfill your request. Once your order changed order has been prepared, we are unable to add new items or combine separate orders. There will be a new date of shipping, due to the change in your order.  ​

RETURNS & REPLACEMENTS

If there are any issues with your order or its delivery, please notify Client Care within 48 hours of receipt by phone or email.  We take your purchases seriously and we recommend that you ask us as many questions as you’d like before you purchase an oral care ritual. Due to the energetic and consumable nature of Nirvana Dental Apothecary, all purchases are final. Every product is made to order to provide maximum quality and freshness, so we are restricted from accepting returned products for refunds.